The website pixartdeco.com,
hereinafter referred to as "pixartdeco.com", is owned and managed by
the commercial company Pixart Deco S.R.L., with the following identification
data:
- Unique Registration Code
47538120 - registered at the Trade Register under no. J23/598/2023
- registered office in Sos.
Bucuresti-Targoviste. 256A, Camera 2, Buftea, Ilfov, Romania.
- E-mail:
office@pixartdeco.com
Browsing on the website
pixartdeco.com followed by the Order is equivalent to the reading,
understanding and acceptance of the terms below by any Customer.
Pixartdeco.com reserves the
right to change and update at any time the content of this site, as well as the
Terms and Conditions of Use, without any prior notice.
In the event of any dispute
or disagreement between pixartdeco.com and the Customer, the Terms and
Conditions valid at the time of the Order shall apply.
1. Definitions
User - any person who visits
the pixartdeco.com website.
Customer - the natural
person / legal entity placing an Order.
Products and Services - any
product or service mentioned in the Order, to be supplied by the Seller to the
Customer.
Order - an electronic
document which is a form of communication between the Seller and the Customer
by which the Customer expresses his intention to purchase certain Products and
Services and to make payment for them.
Seller - Pixart Deco S.R.L.,
with the following identification data: Unique Registration Code 47538120,
registered at the Trade Register under no. J23/598/2023 with registered office
in Sos. Bucuresti-Targoviste. 256A, Camera 2, Buftea, Ilfov, Romania. E-mail:
office@pixartdeco.com
Contract - an Order
confirmed by the Seller, whereby the Seller agrees to sell and deliver the
Products and Services and the Customer agrees to purchase, receive and make
payment for these Products and Services.
Courier - any person under
public or private law providing express courier services.
Logistic Operator - any
public or private person providing transport services.
2. Intellectual property rights
The content of the
pixartdeco.com website: images, texts, web graphics, scripts, software, design
rights, model rights, patents, trademarks, is entirely the property of
Pixartdeco.com and its suppliers and is protected by the Copyright Act and
related rights and by the laws on intellectual and industrial property. The use
without pixartdeco.com's consent of any of the elements listed above is
punishable by law. pixartdeco.com and the pixartdeco logo are registered
trademarks of pixartdeco.com.
pixartdeco.com may grant the
User/Customer, through an agreement, the right to use, in a described form,
certain content of the site. This agreement applies strictly to the defined
content(s), for a period set out in the agreement and only to the person(s)
allowed to use such content(s), without being able to use other content(s) of
the pixartdeco.com website.
The use on pixartdeco.com of
any registered brand name does not constitute an advertisement for the
respective company.Pixartdeco.com does not assume responsibility and cannot be
held liable for damages arising from the use of the content of the site.
3. Disclaimer of liability
pixartdeco.com does not
warrant that the site, the servers on which it is hosted, or e-mails sent from
pixartdeco.com are free of viruses or other potentially harmful computer
components, that they are free of errors, omissions, defects, delays or
interruptions in operation or transmission, line failures or any other similar
factors.The user uses the site at his/her own risk, pixartdeco.com being free
from any liability for any direct or indirect damage caused by using or
accessing/visiting the site or as a result of using the information on the
site. pixartdeco.com is not responsible for errors or omissions that may occur
in the writing or presentation of the materials on the site.
The information included on
pixartdeco.com is for informational purposes only and is provided in good faith
from sources the Seller believes to be reliable. If any of the published
articles or any other information falls under the Law on copyright and related
rights, the User is requested to inform the Seller at office@pixartdeco.com so
that the necessary legal measures can be taken.
pixartdeco.com reserves the
right to cancel Orders for Products and Services that are displayed on the site
due to technical errors, or that, due to technical errors, show obviously
erroneous/derivative prices for products (prices that any buyer with an average
level of education can judge as erroneous/derivative).
pixartdeco.com, as the
organizer of the promotional campaigns, does not assume responsibility for loss
or damage to the campaign voucher, is not responsible for falsified or damaged
vouchers and reserves the right to cancel the voucher used for the purchase or
to subtract its value from the amount to be refunded, in case of return,
according to the law, of a product participating in the campaign.
Any links to other sites are
provided solely for the purpose of making the information more accessible, and
Pixartdeco.com assumes no responsibility or liability for the content of these
sites, for the products or services promoted or marketed through these sites.
4. Limit access to the site
Users of pixartdeco.com can
make comments and any other communications, can send suggestions, questions or
information, if their language is civilized, and the content of the
communications is not illegal, obscene, threatening, defamatory, does not
disturb in any way the private life of other people, does not infringe intellectual
property rights, does not contain viruses, does not serve promotional campaigns
not related to pixartdeco.com, is not mass e-mail or any other form of spam.
Persons who use a false e-mail address or send electronic messages or any other
communication in the name of another natural or legal person or in the name of
any other entity will be reported to the competent authorities. pixartdeco.com
does not assume any responsibility and will not be liable for any damages
caused by such communications.
In the case of sending or
displaying materials/documents involving texts, lines, reviews, etc.,
formulated by Users, it is considered that the User guarantees their
originality and grants pixartdeco.com and its affiliates/associates the
non-exclusive, unlimited, free, irrevocable and retransferable right to use,
reproduce, modify, adapt, publish, translate, create derivative works, as well
as the right to distribute, present these contents anywhere in the world, by
any means. The user guarantees that he/she has all the rights to the content
that he/she displays or transmits on the site, by any means, so that, by using
this content, he/she does not cause damage to any other natural or legal
entity.
5. Prelucrarea datelor cu caracter personal
The categories of personal data processed are:
name and surname, telephone, address (home/residence), e-mail.
When a User creates an
account on pixartdeco.com, he/she will receive commercial communications from
pixartdeco.com.
The data collected regarding
newsletters and alerts are confidential. pixartdeco.com will be able to select
the Users to whom it will send newsletters and alerts.
According to the Law no.
677/2001 for the protection of individuals with regard to the processing of
personal data and the free movement of such data, as amended and supplemented,
and the Law no. 506/2004 on the processing of personal data and the protection
of privacy in the electronic communications sector, Pixartdeco.com is obliged
to process in secure conditions and only for the specified purposes the personal
data provided by Users.
The purpose of collecting
personal data is: economic-financial management, advertising, marketing,
publicity, statistics, electronic communication services, informing Customers
about the status of their account on pixartdeco.com, informing Customers about the
evolution and status of Orders.
Completion by Users of forms on the Site
constitutes unconditional acceptance that such data will be included in the
pixartdeco.com database and the use and processing by pixartdeco.com, their
affiliates and collaborators for the performance of the activities listed
above, including but not limited to marketing, courier, payment/banking service
providers.
Customers are guaranteed the
rights provided by Law no. 677/2001 for the protection of individuals with
regard to the processing of personal data and the free movement of such data,
namely the right to information, the right of access to data, the right to
intervene, the right to object, the right not to be subject to an individual
decision, the right to take legal action in case of violation of their rights.
Customers have the right to request the deletion of all or part of their
personal data. The customer may request any of the rights listed above on the
basis of a written request, signed and dated, submitted to pixartdeco.com
Refusal to provide such data
shall make it impossible to honour Orders.
If the Customer modifies his
personal data already delivered to Pixartdeco.com by using the forms on the
site and there are Orders in progress, the Orders will keep the data from the
moment of placing the Order and the delivery of the products will be made
taking into account the newly modified data.
pixartdeco.com does not ask
its Users by any means of communication (telephone/e-mail etc.) for
confidential information, bank account data, personal passwords etc. If the
User discloses them to third parties, he bears full responsibility for his
actions. Thus, in cases of disclosure of such data, the User cannot hold
Pixartdeco.com liable for any kind of damage.
6. Registering as a User
In order to create an
account on the pixartdeco.com website, the User is obliged to use a valid
e-mail address. pixartdeco.com may refuse the registration request if it finds
that the User has used information that is not in conformity with reality or is
using the services in a way that is not in conformity with normal usage.
7. Pricing
The final price paid by the
Customer is made up of the price of the product + shipping and/or collection
costs. Delivery prices are detailed on the website.
All prices for products and
services sold through the website pixartdeco.com are expressed in Lei and
contain 19% or 9% VAT.
8. Order
By completing the Order, the
Customer guarantees that all the data provided are true and correct, otherwise
he/she may bear the consequences of these errors (delayed Order, wrongly
transmitted, etc.).
pixartdeco.com can not be
held responsible for information entered incorrectly, which may result in
delivery delays. In this context, all shipping charges incurred for the reshipment
of the Order will be charged to the Customer.
By completing the Order, the
Customer agrees that a pixartdeco.com representative may contact him/her by any
available means agreed by the Parties (e-mail/telephone) for personal
confirmation of the Order.
Confirmation of your Order
shall be done by automatically sending an e-mail to the address associated with
your Customer account. This e-mail is only an acknowledgement of receipt of
your order request. Your contract to purchase these products is not complete
until we send you an e-mail notifying you that the products have been shipped.
pixartdeco.com may refuse an
Order following prior notice to the Customer, without any obligation between
the parties and without either party being able to claim damages, for the
following situations:
failure / invalidation of
the online transaction;non-acceptance by the issuing bank of the Customer's
card / transaction;
incomplete or incorrect data
of the Customer;
Customer's activity may
cause damage to pixartdeco.com website/partners;
consecutive failed
deliveries;
other objective reasons: if
the Customer does not guarantee that the payment method is valid and that it is
not obtained by a fraudulent method or there are suspicions about the payment
method.
Even if it has taken all
measures to ensure that the information presented on this website is accurate
and correct, pixartdeco.com cannot be held responsible for any inaccuracies
that may appear in the Customer's completion of the forms on the website for
the completion of the Order. Users are responsible for evaluating the accuracy,
completeness and usefulness of the information provided in the forms available
on this site.
In certain situations and
for justified reasons, pixartdeco.com reserves the right to modify the quantity
of Goods and/or Services in the Order. In these situations pixartdeco.com will
notify the Customer at the e-mail address or telephone number made available to
the Seller when placing the Order and will refund the amount paid.
The contract is considered
concluded between the Customer and pixartdeco.com when the Customer receives
from pixartdeco.com, via electronic mail (e-mail) the notification of dispatch
of the Order.
If a Good and/or Service
ordered by the Customer cannot be delivered by pixartdeco.com, we undertake to
inform the Customer of this fact and to return to the Customer's account the
consideration for the Good and/or Service, within a maximum of 30 days from the
date on which pixartdeco.com became aware of this fact or from the date on
which the Customer expressly expressed his intention to terminate the Contract.
9. Invoicing - payments
The price, method of payment
and payment term are specified in the Order. The Seller will issue an invoice
to the Client for the Products and Services delivered, the Client's obligation
being to provide all the necessary information to issue the invoice according
to the legislation in force.
Payment can be made by cash
on delivery.
10. Warranty
For the products purchased
from the online shop pixartdeco.com we provide warranty in accordance with Law
no. 449/2003.
Causes for loss of warranty:
Mechanical damage or
deterioration; excessive exposure to solar radiation; lack or modification of
the product series; modifications to the product; mechanical damage caused by
hitting the product or damage to the marking with its model and series;
flooding, fire, exposure to sunlight, electrical discharges, improper
modifications or installations, unauthorized interventions;
pixartdeco.com does not
offer warranties to Customers:
if the product purchased
does not meet the Customer's requirements or expectations;
after the expiry of the
period for which the Seller offers the product warranty;
if the replacement of
non-conforming products or components is impossible to ensure, including due to
the lack of related machinery or technology.
All other provisions
contained in the legislation in force concerning the guarantee of the products
sold are valid. Customers' rights are those provided for in the relevant
legislation. The warranty does not extend to any damage caused by the use of
the product.
The warranty conditions are
in accordance with O.G. 21/1992 and law 449/2003, with subsequent additions and
amendments.
11. Delivery
The delivery of the Order is
made according to the conditions of the section Delivery of Products displayed
on the first page of pixartdeco.com.
For all product categories, the maximum delivery
time is 30 days from the date of order confirmation.
In case the Customer refuses
to receive the ordered products without justified reasons, pixartdeco.com
assumes the right to impose the payment of shipping costs by adding them to the
value of future orders. The Customer will be informed of this additional cost
before the shipment of the order which contains outstanding shipping charges.
For products in stock,
delivery will be made via an agreed logistics operator. There is an interval of
12-24 hours between the registration of the order and its collection by the
operator. Any additional delay will be communicated to the Customer and a new
delivery date will be agreed with the Customer, which cannot exceed the maximum
period mentioned above.
If the products are
unavailable (including if the price or some characteristics of the products
have changed after the Order confirmation), pixartdeco.com will inform the
Customer about the unavailability and the amounts he has paid will be refunded
within 14 days. The Customer may confirm the changes in the price or
characteristics of the products, thus modifying the initial Order, and
pixartdeco.com will deliver the products according to the modified Order.
11.1.Delivery conditions
At the request of
pixartdeco.com or of the Courier/Logistic Operator, the Customer shall prove
his identity, if necessary by one or more documents issued by official
authorities and shall communicate the Order number assigned by the Seller.
If the Customer is unable to
receive the Order in person, the Order will be left at the specified address
only to a person over 18 years of age and only if the Courier/Logistic Operator
communicates the Order number.
No request for delivery of
an Order can be honoured if the Customer does not meet the above conditions.
In the case of delivery to
the Customer's place of work, in which case the Courier/Logistic Operator
cannot have access to the location, the Customer must ensure that he/she can
receive the Order.
The Customer will be
contacted by telephone by the Courier/Logistic Operator in advance to obtain
confirmation of his presence at the address and time selected when validating
the Order on the website.
The customer is obliged to
be present at the indicated delivery address, within the selected time slot,
otherwise he will be charged the transport fee for a possible new delivery. The
time slot can be changed after the selection, only with the agreement of the
courier.
Delivery is considered to be
completed by pixartdeco.com, at the time of delivery of the products ordered to
the Customer at the address selected by the Customer at the time of placing the
Order.
11.2.Receipt of products
The customer is obliged to
sign the delivery note (AWB)/proof of delivery presented by the
courier/logistic operator upon delivery of the ordered products, to which is
attached the invoice containing all the information about the delivered
products (product name, quantity, price). The Customer will also check if the
products are damaged or if there are any shortages, and any problems will be
mentioned in holographic form on the delivery note, so that they can be taken
into account.
By signing the delivery
note, the Customer acknowledges receipt of the ordered products in good
condition and in full.
12. Promotional campaigns
12.1. Promotional codes
Promotional codes offered by
pixartdeco.com through any promotions are valid exclusively for the section
mentioned in the e-mail sending the code, unless otherwise specified.
Promotional codes can only be used at the time of placing the Order, they
cannot be used to reduce the value of the Order after it has been placed.
Promotional codes cannot be
applied to products that are already part of another promotional campaign or
are already discounted. They are purchased at the price displayed on the
website.
Only one promotional code
can be used in an Order, the Order page does not allow the use of multiple
codes in the same Order. For eligibility to a promotion, the shipping value is
not taken into account, unless otherwise specified. Promotions that offer free
or reduced shipping costs apply per delivery.
If a promotional code has
been applied to an Order that could not be honoured or has been cancelled for
any reason, the Customer has the right to request reactivation of the
promotional code in question exclusively in writing, by e-mail to
office@pixartdeco.com, containing the Order id, its status, the Customer's name
and the promotional code. The promotional code shall be reactivated for a
period in accordance with the period of validity of the regulation under which
the promotional code operates.
Attention! Promotions on
Pixartdeco.com are not cumulative. This applies to any form of discount
(loyalty cards, promotional codes, gift vouchers, percentage discounts on the
site, etc.) as a rule, except where otherwise stated in the promotion. Also, in
the case of existing percentage vouchers, the holder of such a voucher cannot
benefit from the cumulative discount conferred by the application of the
percentage voucher to the discount already existing within a promotion. Certain
promotional campaigns cannot be combined with other discounts, promotions or
loyalty actions. This is specified in the rules of the respective campaign.
pixartdeco.com establishes unilaterally or in
collaboration with some of its suppliers the rules of the promotions and
contests it organizes on pixartdeco.com, which are published exclusively on the
site. Promotions are applied to orders that fully comply with the rules posted
on the site, within the validity period clearly mentioned and within the limit
of available stock.Pixartdeco.com does not guarantee stock availability of
products for the entire promotion period and may withdraw the promotion without
prior notice.
12.2. Interruption of the
promotional campaign
In the case of a promotional
campaign organized by pixartdeco.com, it, as organizer, reserves the right to
interrupt the promotional campaign at any time during the course of the
campaign, with prior notice to consumers by appropriate means of communication.
The organizer reserves the
right to change any of the conditions set out in the rules of the campaign in
question, during the campaign period, for justified reasons, but not before
notifying the public of these changes.
12.3 Vouchers / coupons /
promotional codes
12.3.1 General provisions
Voucher = promotional code,
promotional coupon.
Each voucher is identified
by a voucher code and has various requirements to be valid and applicable.
Please check carefully all details and information on the voucher so that the
discount can be granted to you.
The value of each voucher is
specified on it.
Shipping and handling
charges apply to any product purchased, regardless of value unless otherwise
stated in promotions, regulations etc. Thus, if a voucher imposes a certain
minimum purchase value for certain products, the transport, handling, etc.
charges also apply to these products. A voucher cannot be used to pay for
taxes, delivery, handling or other services, unless otherwise agreed.
Any item, regardless of the promotion will have a
minimum value, pixartdeco.com cannot sell products with zero value.
The customer will pay the
tax to which he is legally obliged according to the promotion.
Vouchers are only valid if
used on the pixartdeco.com website.
Vouchers prohibited by law
will be considered void.
Vouchers are not for resale
and cannot be converted into cash.
Vouchers cannot be replaced
if lost, stolen or destroyed.
All fraud provisions
mentioned on pixartdeco.com website are fully applicable to voucher fraud and
attempted fraud will be reported to the appropriate authorities.
12.3.2 Conditions of
application
Each voucher will be limited
in such a way that more than one voucher from the same IP address/same address
is not allowed.
Any promotion to which
discount vouchers are applied is limited to one voucher per natural person or
legal entity (identified as customer / user / user).
Each voucher is limited to a
single use and is valid for a limited period of time, as stated in the related
terms and conditions, in the voucher offer email and in the user account
"vouchers" section, or as stated in each individual promotion/offer.
pixartdeco.com reserves the right to modify or cancel these vouchers at any
time, with prior notice to customers.
No voucher can be applied to
other promotions/offers except those strictly mentioned in the respective
offer.
If the products for which
the voucher was granted and for which the customer qualified for the promotion
have not been purchased, the voucher cannot be applied. For example, vouchers
granted for certain products that are subsequently cancelled/returned by the
customer cannot be considered valid, as they only take effect as a discount
applied to those products actually paid for.
The voucher applies only to
products/categories expressly mentioned as eligible in the promotion. Products
that are excluded from the promotion are communicated in the terms and
conditions or in certain regulations or special offers in the
"exceptions" section. These exceptions include products that by law
cannot be sold at a discount.
Promotional offers cannot be
combined in the same order. Only one discount voucher can be used per order.
In the case of orders
containing more than one product, the value of the discount voucher is
allocated to each product depending on the weighted value of that product in
the total order value, excluding shipping, handling and other service charges.
Any voucher will be valid
from the date it is applied as a discount to the order already placed. A
voucher cannot be applied to a previously placed order.
12.3.3 Cancellation, refusal, return order
In case of return of
products purchased with a voucher, the discount granted may be deducted from
the value of the return.
If an order to which a
voucher discount has been applied is cancelled, rejected or returned in full,
the customer will be refunded the full amount paid and the voucher will lose
its validity and cannot be reactivated.
If an order to which a
voucher discount has been applied and which contains several products is
cancelled, rejected or partially returned, the discount granted by applying the
voucher cannot be applied to the other products remaining in the order if the order
value does not meet the conditions of the offer/promotion. pixartdeco.com will
not refund the value allocated from the voucher for cancelled, rejected or
returned products that are part of an order with multiple products. The
customer will be refunded the amount paid for the products.
12.4 Gift campaigns
Any promotion in which a
gift product is offered is limited to one order per natural person or legal
entity (identified as customer/user/user).
If an order for which a gift
product is offered is rejected or returned in full, the customer is obliged to
return the gift product in its original, undamaged and unsealed condition. The
full conditions of return can be found in point 13. Return policy.
13. Return policy. Right of
withdrawal
13.1 General conditions
pixartdeco.com offers the
possibility to return products to customers who notify their intention within a
maximum of 30 calendar days after receiving the parcel.
The return of the parcel is
made exclusively by payment of costs by the Customer. Products can be returned
by any courier company that ensures the delivery of the return package to the
Merchant's address. The address to which return parcels are sent is sos
Bucuresti-Targoviste, nr. 256 A, Buftea, Ilfov.
In case of withdrawal from
the contract, the customer is obliged to return the purchased products within a
maximum of 30 days from the date of withdrawal from the contract.
Terms and conditions for
returning products
The customer is obliged to
notify pixartdeco.com of his intention to return the purchased products, by
email to office@pixartdeco.com within a maximum of 30 calendar days from
receipt of the products. Otherwise, pixartdeco.com may refuse the parcel.
Conditions for returning
products
In any case of return of
products, they must be in the same condition in which they were sent to the
Customer, in the original packaging, with the labels intact and with all the
documents that accompanied it. Returned products must be in the same condition
as when they were received: without defects (except for hidden defects and
except for defects already reported by the Customer in correspondence with
pixartdeco.com).
Returned products must
respect the initial values written on the packaging. Products that have already
been used and cannot be resold are not accepted for return.
In accordance with the law
in force, pixartdeco.com reserves the right not to accept the return of
products which, by their nature, cannot be returned or which may degrade (perishable)
or deteriorate rapidly.
Products that constitute a
set must be returned as a set.
If an order for which a gift
product was offered is returned in full, the customer is obliged to return the
gift product in its original, undamaged and unsealed condition. The conditions
of the promotional campaigns can be found in point 12. Promotional Campaigns
and more specifically point 12.4 Gift campaigns.
Money back terms
For full returns of orders,
the Customer shall receive the money for the returned products and the cost of
transport originally paid within 14 calendar days from the date on which
pixartdeco.com is informed by the Customer of his decision to return the
products.
After validation of the
return, the customer may receive, at his option, the value of the products in
the form of a voucher that he may use within 14 days from the date of
confirmation of receipt of the return by pixartdeco.com. After this date, the
coupon loses its validity.
13.2. Right of withdrawal
In accordance with the
Emergency Ordinance No. 34/2014 on consumer rights in contracts concluded with
professionals, as well as for the amendment and completion of some normative
acts, the Customer has the following rights and obligations concerning the
withdrawal from the contract concluded at a distance:
The Customer has the right
to withdraw from the contract before the expiry of the withdrawal period,
without having to justify the decision to withdraw and without incurring any
costs other than those provided for in Article 13(3) and Article 14 of GEO No.
34/2014, within 30 days from the day on which he/she takes physical possession
of the product. The return costs are borne by the Customer.
The customer is obliged to return only those
products that are in the same condition in which they were delivered (in the
original packaging with all accessories, with intact labels and accompanying
documents). We do not accept for return products that show physical
alterations, dents, scratches, dents, shocks, traces of excessive use and / or
unauthorized intervention, etc..
pixartdeco.com will
reimburse the Customer for the value of the product within a maximum of 14
(fourteen) days from the date of the Customer informing pixartdeco.com of the
decision to withdraw from the contract.
pixartdeco.com may postpone
the refund of the product until the receipt of the sold product or until the
receipt of a proof that the product has been shipped.
According to the law the
following are exempted from the right of withdrawal from the Contract:
- contracts for the
provision of services, after the complete provision of services, if the
performance has begun with the express prior consent of the Customer and after
the Customer has confirmed that he has become aware that he will lose the right
of withdrawal after the complete performance of the Contract by the Seller;
- the supply of Goods and/or
services whose price depends on fluctuations in the financial market which the
Seller cannot control and which may occur during the withdrawal period;
- the supply of Goods made
to specifications submitted by the Buyer or clearly customised;
- the supply of Goods which
are likely to deteriorate or expire rapidly;
- the supply of sealed Goods
which cannot be returned for reasons of health protection or hygiene and which
have been unsealed by the Buyer;
- the supply of Goods which
are, after delivery, according to their nature, inseparably mixed with other
items;
- contracts in the case of
which the Customer has specifically requested the Seller to come to his home to
carry out urgent repair or maintenance work. If, on the occasion of such a
visit, the Seller provides services other than those expressly requested by the
Buyer or supplies Goods other than spare parts indispensable for the
performance of maintenance or repair work, the right of withdrawal shall apply
to such additional Services or Goods;
- the supply of sealed audio
or video recordings which have been unsealed after delivery;
- the supply of newspapers,
periodicals and magazines, with the exception of subscription contracts for the
supply of such publications;
- the supply of digital
content that is not delivered on a tangible medium, if the provision has begun
with the Customer's express prior consent and after the Customer has confirmed
that he is aware that he will lose his right of withdrawal. These limitations
apply according to GEO 34/2014 art. 16;
Exercise of the right of
withdrawal
If the Customer requests
withdrawal from the Contract within the legal withdrawal period, if the Order
is paid, pixartdeco.com undertakes to return the amount within 14 (fourteen)
days from the date of the Customer's notification of its decision to withdraw
from the Contract. The amount will be refunded as follows:
1. for Orders paid by online
card ->by refund to the account from which the payment was made;
2. for Orders paid by
Op/Remittance/ Transfer/ Bank Card-> by bank transfer;
3. The customer will inform
pixartdeco.com of his/her intention to withdraw from the contract by filling in
a return form.
14. Force majeure
Neither contractual party
can be held liable for non-performance (total/partial) or late performance of
its obligations, if these were caused by force majeure. The parties shall
immediately inform each other of the case of force majeure and take all
necessary measures to limit the consequences of the event.
If the force majeure event
does not cease within 15 days, the parties have the right to unilaterally
terminate the contract without claiming damages.
Force majeure shall be proved
in accordance with the law.
15. Dispute resolution.
Applicable law
The contract will be governed
and interpreted in accordance with Romanian law. Any dispute arising between
pixartdeco.com and the Customer shall be settled amicably. If this is not
possible, the first way of solution is mediation, in accordance with the law,
and if this fails, recourse shall be made to the competent Romanian courts of
the Customer's domicile.
16. Fraud
The creation of multiple
accounts using such automatically generated addresses that expire after a
predefined period, in order to benefit from promotions or offers, or any
fraudulent behaviour capable of affecting the smooth running of the campaigns,
is prohibited and will be considered an attempt at fraud. The owner of
pixartdeco.com reserves the right to suspend the accounts thus created and to
withdraw the benefits of promotions or offers in progress, to cancel the
account without notice, notification, other formalities or compensation.
Any attempt at fraud or any
fraud (such as but not limited to: accessing pixartdeco.com customer data,
altering the content of the site, attempting to affect the performance of
pixartdeco.com servers, hijacking the content of deliveries to third parties,
etc.) will be punishable under criminal law.
17. Final provisions
If any of the above clauses
are found to be void or invalid, this shall not affect the validity of the
remaining clauses.
The terms and conditions
presented comply with the legislation in force: Law 365/2002 on electronic
commerce and Law 51/2003 for the approval of O.G. 130/2000 on the legal regime
of distance contracts.
Updated on 22.02.2023:
Pixart Deco S.R.L.- pixartdeco.com.